How to recover your password
Please follow this guide if you wish to recover your password. You will need
to undergo this password recovery procedure as the Support Team does not have
access to your password and due to data privacy laws will not reset the
1. Access the Recover Password page.
First of all, access this
link in the "My Account" website section.
You will need to write down and confirm the e-mail address used for your
BullGuard account. Entering the words presented in the image is necessary to
prevent malicious applications to spam the password recovery form. You need to
type the characters in the image exactly how they appear and with caps if
2. After clicking Submit, a confirmation message appears to notify you
that an e-mail was sent to the e-mail address used in the recovery form.
3. Verify your e-mail adress Inbox.
The e-mail contains a link that will allow you to reset the password to your
liking. BullGuard employs this method to ensure that only the owner of the
e-mail account (and of the BullGuard account respectively) has the ability to
reset the password. Even if somehow your BullGuard username falls into the wrong
hands, no one but the owner of the e-mail account can reset the password. Click
on the „link” hyperlink in the e-mail to reach the password reset form.
4. Filling the password reset form
After clicking the hyperlink in the e-mail, a new browser window will open
with the password reset form. Fill in the e-mail address you used for the
BullGuard account and choose a new password for your account. You need to type
the password once again to confirm it and to avoid any spelling mistakes. Click
on the Submit button when finished.
A new window will appear as soon as you press Submit notifying you that the
process has completed successfully.